Terms & Conditions

These Terms and Conditions govern your use of the Rivera's Tile & Stone LLC website located at riverastile.com (the "Site") and any services we offer. Please read them carefully. If you don't agree with any part of these terms, please don't use the Site.

1. Acceptance of Terms

By visiting or using this website — including submitting a contact form, booking request, or any other inquiry — you agree to be bound by these Terms and Conditions. We may update these terms from time to time, and continued use of the Site after changes are posted means you accept those updates.

2. About Our Services

Rivera's Tile & Stone LLC is a licensed tile and stone installation contractor based in Arizona (ROC License #364869, CR-48). Our services include:

• Custom shower tile installation (walk-in, steam, tub surrounds)
• Floor tile installation
• Backsplash installation
• Shower pans and waterproofing systems
• Demolition and substrate preparation
• Natural stone installation
• Free on-site estimates

All work is performed in accordance with Arizona state licensing requirements. We do not perform plumbing, electrical, cabinetry, painting, or other trades outside of tile and stone installation.

3. Use of This Website

This Site is provided for informational purposes — to learn about our services, request an estimate, and get in touch with us. When using this Site, you agree to:

• Provide accurate information when submitting forms or booking requests
• Use the Site only for lawful purposes
• Not copy, reproduce, or redistribute any content from this Site without our written permission
• Not attempt to disrupt or interfere with the Site or its hosting infrastructure

All content on this Site — including text, images, the logo, and design — is the property of Rivera's Tile & Stone LLC and may not be used without permission.

4. Estimates & Quotes

Any estimate, quote, or price provided through this website, by phone, email, or in person is not a final contract. It is an approximation based on the information available at the time and is subject to change based on actual site conditions, material selections, and project scope.

A project only becomes a formal agreement when a written contract or proposal is signed by both parties. We are not obligated to perform work based solely on an estimate.

5. SMS & Text Message Communications

• Message frequency: Varies based on your inquiry and project status.
• Message & data rates: Standard message and data rates may apply depending on your carrier and plan.
• Opt out: You can reply STOP at any time to stop receiving text messages from us. After opting out, you may still receive a one-time confirmation message.
• Help: Reply HELP for assistance or contact us directly at rtstile@icloud.com.
• We will never sell or share your phone number with third parties for marketing purposes.

6. Limitation of Liability

The information on this website is provided "as is" for general informational purposes. While we do our best to keep it accurate and up to date, we make no warranties — expressed or implied — about the completeness, accuracy, or reliability of any content on the Site.

Rivera's Tile & Stone LLC is not liable for any damages arising from your use of this website, including but not limited to reliance on any information displayed, errors or omissions, or any interruption in Site availability. Your use of the Site is at your own risk.

Our liability for any work performed is governed by the separate written agreement signed for that specific project.

7. Third-Party Links & Services

Our website may link to or use third-party services such as Google (for reviews and maps), Cal.com (for appointment scheduling), and Meta/Facebook (for advertising). We are not responsible for the content, privacy practices, or terms of any third-party websites or services. Use of those services is subject to their own terms.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Arizona. Any disputes arising from the use of this website or our services will be subject to the exclusive jurisdiction of the courts located in Arizona.

9. Privacy Policy

Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review it at riverastile.com/privacy-policy.

10. Contact Us

If you have any questions about these Terms and Conditions, please reach out: